Good benefits and but no advancement
Business Banking Service Specialist (Volt alkalmazott) – San Antonio, TX – 2018, május 15.
I worked at the Chase Call Center for about 3 years, and we were constantly told there were plenty of opportunities for advancement. Ultimately, when positions opened up, they picked people who sucked up to management, not the ones who genuinely showed interest and put in the hard work. This made it really frustrating and hard to advance, and became one of the main reasons I left the company. The pay and benefits are decent, but they overwork you. If you're bilingual, be prepared to take double the amount of calls. If you end up moving to another department or specialty queue, be prepared to be used as back-up for frontline specialists. In my last position as a business specialist I would take calls from four different queues every day. The job itself becomes monotonous and can be depressing at times. The most enjoyable part of the job was my colleagues. We became like a big family and I found it easy to relate to everyone there. We would occasionally have team potlucks and meetings which was nice.
Good benefits, decent pay
Overworked, little to no room for advancement