Terrible management. No work life balance, I was monitored for and questioned about ever getting up from the desk as a customer service rep. I got a kidney infection from this and was refused to be allowed to leave work. Almost ended up in A&E as a result. Had to get an emergency medical appointment at the weekend.
Overall decent experience with good compensation, interesting work for a remote position, and office perks. Low points were the TVC versus full-time employee culture and the micro-management policies imposed by the higher management.