Gainwell Technologies LLC
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2,9Munka és magánélet egyensúlya

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Good luck

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Az Indeed által kiválasztott leghasznosabb értékelés
Employees are overworked, and there is MANDATORY overtime, but it's veiled. Like you have to get a certain number of reviews done per week. If you get less done in one day because of mandatory education or whatever normal variable occurs, no problem! Just make up for it by working extra later in the week. Constantly reminded that you are salary, and that you need to get the required production accomplished. No support from management. Nearly impossible to get time off approved.
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Ideas to improve are strongly welcomed.

Great place to work at the call volume is like any call center but the people around you make it fun. The new Manager has closed a lot of communication gaps thus improving management.
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Poor Leadership

The account I was on had incredibly poor leadership. They were disrespectful, non-communicative and allow you to drown in work which leads to no work/life balance. I was paid very well but the stress wasn’t worth it.
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Unlimited PTO is great; everything else is so-so

The good: Unlimited PTO and fully remote work (for some jobs).Everything else is just okay: pay, health insurance, equipment, management.As a contractor for state govt. you’ll be dealing with bureaucracy and clunky computer systems.In a word: meh. Not super stressful, but I’m generally not excited to go to work either.
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Not a bad place to have a career

The work day for my role is not too bad, you can get stuck in meetings for everything you are trying to do but when you are finished you will have time to work on your assigned tasks and/or projects. Gainwell does try to help their people with special training, perks, and pretty good benefits. The pay is okay too, new employees can get a good rate but they have not really tried to help with retention and raise pay overall to keep more experienced staff, so that can mean overworked teams making up for the lower staff.Overall not a bad place, get on a good team and you will have great people to work with, probably not a place I see myself retiring from though.

Pro érvek

Benefits, No PTO limit, remote work and good management

Kontra érvek

High team workloads, spit between to many projects sometimes, not implementing a competitive pay upgrade for current staff retention.
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No advancement

No room for advancements. You will be given another departments work continuously without even realizing that your job title is slowly changing. Now you’re doing their work without their pay.
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don’t work here

Let me just list a few of the reasons you should not work for this company you will get paid VERY low and work with only LAZY people, they will hire new people in making more than what their long term employees make, unprofessional management, they DO NOT CARE!!! The only pro is the weekends off. My mental health has been deteriorating since I started.
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Do not work here

This is the worst company I’ve ever worked for. The higher ups only talk behind peoples back and are two faced. They will hire in new people with no experience more than what you make. They expect you to take on more positions and still make the same pay. It took over a year to get any sort of raise and it was only because they hired the new people in at more than what I was making so they had to bring up everyone’s raises to match the new employees. This is also the most unprofessional job, some of the remarks and comments said about people from the supervisors/managers are DISGUSTING. If you want to work for a company who actually values you definitely look somewhere else. The only somewhat decent thing is the time off but it definitely doesn’t compensate for how terrible a job it is.

Pro érvek

Nothing

Kontra érvek

Everything
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Great people

Great employees, poor pay, no advancement. Will Work around your schedule. Work is not hard, they need help very badly. I have nothing else to add to this but. Best of luck to you.
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Truly awful place to work.

Management is horrible. There is NO HR to talk to or help you. No one there cares about you at all. They want you to do 3 jobs for the price of 1. No raises or very little if offered. This company has the state Medicaid contract and no one knows why - they are the absolute worst choice. While they want you to do 3 jobs they also make you take courses and tests every week like you all the free time in the world. They love evaluating employees all the time but the employees really need a chance to evaluate the managers. Run away before joining this company. You will thank me.
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Not Up on the Latest to be a Technology Company

All positions for the Medicaid contract pay at entry level or less. Morale is low and there is not a lot of room for upward mobility. The company has potential if it would just put up the money to make the necessary improvements.
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Great possibilities

You are replaceable and they are not afraid to let you know it. Unlimited PTO is only for management and their pets. The average worker will always "just miss" the requirements for it. Good luck next month though.
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Nothing ever works

You spend more time resetting your passwords than getting any work done. With 50+ passwords it is impossible to keep them all up to date and some have only worked for a day before they have to be reset.

Pro érvek

You do nothing all day.

Kontra érvek

Your passwords never work.
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Large Company that Feels like a Small One

Gainwell is a pretty large employer. However, because the company is subdivided into accounts, you get the feel of a smaller company in practice. Work/Life balance is great with their flexible vacation policy, and compensation is fair. I have always had good experiences with management. There are some frustrations with HR and benefits because those are centralized at the corporate level, but if you can be patient, the job and benefits are great.
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Work environment & management

Gainwell has a great benefits package and pay scale. Hours are flexible and management is great work for. My role is working from home and I love it.I also enjoy my role
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Underpaid, care more about quantity over quality.

Management have no respect for the employees, when you ask for assistance they take for ever to actually respond. If you call them out on it they decide to just go back and forth with you on why they were so “busy” instead of actually trying to resolve the issue. When it comes to trying to take any time off they make it impossible with only letting one person request a day off at a time and if you attempt to call out they make it a huge deal where they want proof of your where about’s. You get underpaid for the amount of work they want done (they’re constantly adding to the workload), while also wanting you to get it all done as fast as possible(quantity over quality). They take your average time on everything you do and compare it to all the other workers and expect you to always have high numbers while not taking into accountability the amount of software problems you may have experienced during work. They speak to you like it your an incompetent child instead of treating you like the adult you are if any mistakes are made. Management does not help on busy days, it feels like they’re only there when you’re in trouble.

Pro érvek

Work from home

Kontra érvek

Good luck to your mental health, management will make you lose your mind.
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Not inclusive

No career growth based on merit. But, instead favoritism. Low pay for loyal workers. Not much respect from management. Raises are barely noticeable if given.
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Hybrid work schedule - 3 days at home 2 days at work-always busy but enjoy working with my team. Fast paced environment and we are never bored.

Multi level hiring process but it was relaxed. Always hiring as more people get promotedManagement is involved and wants to know how you are doing - there is a timeline to get things done and there is always more to do
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Terrible

Can be a great company but the management really needs improvements. The job itself is already stressful with the high call volume, so the managers make it worst with all the attitudes they have
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Firefighting Skills a Plus!

If you're working w/ the Executive Suite or the Corporate financials, buckle in. You will have enough work to keep you busy for 50 hrs a week with another 10 in emergency fire drills. The amount of stress this has put on the staff has been staggering, and it's been going on for more than six months. Work w/ these groups, you're working early/late/weekends and any vacations to try to take. Got COVID? You're working through that too.

Pro érvek

Remote work available.

Kontra érvek

Remote means you end up living in your home office.
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Mgmt/Leadership needs to be more available and understand how things are done

Leadership needs to be more available. Never around when needed for escalated issues. Some leadership staff also behave in a manner as if they always have to put you in your place with ignorant remarks. Very rude and unprofessional. Makes them untrustworthy.

Pro érvek

Flexible time and WFH

Kontra érvek

Leadership as a whole needs great improvement!!!!
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Értékelések kategória szerint

Munka/magánélet egyensúlya: 2,9/5 csillag
Bérezés/juttatások: 2,5/5 csillag
Munkahelyi biztonság/Előrelépés: 2,6/5 csillag
Vezetőség: 2,4/5 csillag
Céges kultúra: 2,4/5 csillag
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