Working in the import departments can be very busy and you have to able to multi task. Not only is the paperwork that have to been but customer service is the first a priority there are times when you have to put a shipment or billing aside because a customer has an urgent shipment that needs to be moved so I would stop and focus on that customers needs.
The hardest part of the job would be completing multiple shipments and not having enough to complete them especially if there is problem with USCBP or manifest is incorrect etc.
The most enjoyable part of the job is completing the task and it was success no problems and the customer was happy.
Benefits, teamwork and having coworks who are team players
Sometimes there is never enough time to get everything done.