My experience may be isolated to this particular location. Work/life balance was promised, but I am on the job from 12 noon-midnight five to six days a week.
Shift hours have been changed several times in less than a year, making it impossible to schedule a life outside of work
Autonomy is expected, but senior management randomly selects when to get involved and justifying decisions feels like you are on trial.
Strong push to "watch hours" but mandated to attend numerous meetings at all times of the day and evening, then reprimanded for not "watching hours"
Systems rarely functional, causes manual operation of systems meant to be automated, and leads to managers unable to fulfil other duties (thus 12-hr days)
Good pay, good benefits, lots of initial training for managers, they seem to care on the corporate level
Zero communication, constant changes by senior management before an idea has a chance to be fully implemented, conflicting direction = conflict & confusion down the chain.