No day is ever the same. Busy with minimal supervision. Must be able to multitask between phones and emails. Problem solving is a must.Hardest part is locating missing freight at the airlines, but it's rewarding to solve issues for customers and reassure them that everything will work out.
The company hires from within first if someone wants a job in different department they will take the inside person first if they have the experience needed. They have great benefits and would love to go back there if there is a job available.
Working at FTN was busy and there was a work place culture there was plenty of work which made the day go by fast. Co workers were helpful to one another. The hardest part of the job was getting it done timely and learning the various systems that employees had to know.