Loved this job and all its benefits. Sad I had to leave
Customer Service Representative and Trainer (Volt alkalmazott) – Salt Lake City, UT – 2018, január 24.
Hardest part of the job was leaving and not being able to transfer due to lack of positions available at my current location. Typical day at work would entail clocking in, answering phone calls and assisting customers with their reservations whether it be a new reservation, to modify a reservation, or to cancel a reservation. I had to assist customers with figuring out if there were any fees to change their reservation or to cancel and I had to let them know what that amount would be. I also answered questions pertaining to travel, weather issues, Unaccompanied Minors and possible fees, Pet travel, anything to help the customer feel comfortable before travelling and to assist them with any possible fears. Most enjoyable part of my job was making a difference for each of my customers and profit sharing days.