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Not to great.
Customer Service Agent (Volt alkalmazott) - Orlando, FL - 2022, augusztus 12.
Kiemelt Indeed-értékelés
Az Indeed által kiválasztott leghasznosabb értékelésI worked here for two years if you have kids not a good place. They wait till the last minute to tell you if ur pto is approved and if not it's a write up if you go to ur appointment. They don't let ppl know at all during training about mandatory OT which they always make you do they dont care what you have going on. I saved up pto and have scheduled 2 vacations and was told I couldn't do either. Also had they dont take doctor noyes and I had a bad emergency with myself and got a write up for it. After 3 they let you go had to work through lots of pain so I wouldn't lose my job
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Good Work Place
Customer Service Representative (Jelenlegi alkalmazott) - Remote - 2022, augusztus 10.
I currently work here and I must say the job is pretty cool. Training Is intense and Very fast but that’s ok because they give you all the tools and resources you need to be successful, what you don’t know you just search for. They really care about their employees because they’ve made some major changes to the way they do things, due to the employee feedback so if your thinking about joining the team try it for yourself don’t listen to these old reviews. we are all adults here so whatever we put our mind to we can accomplish as long as you come to work everyday your going to get the hang of things also everyone is nice to work with and supervisors are very understanding. If your not good at killing with kindness this is not the job for you because customers can sometimes be rude but I love to be extra kind to customers because it makes them more angry when their upset and your still being nice
Pro érvek
Remote, 1hr Lunch, Supportive
Kontra érvek
Metrics
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Toxic environment
Tech Support (Jelenlegi alkalmazott) - Remote - 2022, augusztus 10.
The worst training. I’ve been there almost a year and being treated unfairly. Had to quit because they were nitpicking at everything. Bad leadership , overall bad communication.
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Fun workplace
Customer Service Representative (Volt alkalmazott) - Remote - 2022, augusztus 6.
I would definitely return if possible one day. Many opportunities for advancement, management is very helpful, overall fun place to work. A job you will be excited to have
Pro érvek
Helpful management
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Training so far
Customer Service Representative (Jelenlegi alkalmazott) - Rosenberg, TX - 2022, augusztus 5.
I’m currently in the 13 weeks training for Verizon wireless. Depending on your trainer and the size of your class 20-40 people in one zoom..you can be behind. The training is a lot for the first 3-4 weeks. You will be taking calls by the third week. Training isn’t the best, they expect you to use resource links to find the answer. But, customers tend to get frustrated for waiting so long.
Pro érvek
Work from home
Kontra érvek
Poor training, no help from supervisor
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Great place to work
Customer Service Representative (Volt alkalmazott) - Remote from home 100 percent - 2022, augusztus 4.
Was laid off in May and want to go back so bad. I have been sent all emails to come back although having to start over to get back in the door. I enjoyed my time there and hope to have more time with the company soon.
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Very nice place to work for
Cox Care Representative (Jelenlegi alkalmazott) - Warner Robins, GA - 2022, augusztus 2.
Very nice place to work for I enjoy what I do with the company. I work with Cox Communications. the only problem I have is the equipment suck that's it. The management is very nice they're there to help you.
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No good
Technical Support (Jelenlegi alkalmazott) - Houston, TX - 2022, július 31.
Don’t work here!! Ot is a must schedule change every month long hours short lunch .. if you don’t make goal they make fun of you they are not a good company have to deal with rude customer dang near every call 📞
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Unorganized & unsupportive workplace
Patient Care Specialist (Volt alkalmazott) - Dallas, TX - 2022, július 31.
Often “ran out of calls” midway into the day on Thursday and were forced to clock out, making a 40 hour week impossible. The training is not effective & much of what I “learned” on the job came from trial & error, for which I was often chastised by supervisors about, even though I continually asked for more training.
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Productive & Fun
Customer Service Representative (Jelenlegi alkalmazott) - High Point, NC - 2022, július 30.
Job has amazing benefits for employees. Everyone feels like part of the team. From experience we are hardly ever left out. A lot of inclusion. They set goals for everyone as a team. They have somewhat high expectations that arent too out of reach. They are very reasonable when it comes to meeting these goals. They also have great schedule flexibility.
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Overall okay place to work
Customer care (Volt alkalmazott) - Remote - 2022, július 28.
If you are into modern day electronics such as iphones this is the job for you. Myself personally was lost after training. As long as you have the desire to learn the ins and outs of phone company you will do great here.
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They really care about ever one
Remote Customer Service Agent (Volt alkalmazott) - Montgomery, AL - 2022, július 27.
They really cared about their employees as family. They make it very clear you have room to grow with in the company it is a very supportive environment to work in
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Dont
Customer Service Representative (Volt alkalmazott) - Mandaluyong City - 2022, július 27.
Just dont. Dont waste your time applying. Juuuuuust dont. Management sucks. Supervisors and OMs dont really care about their agents. Most of their time, they spend it smoking at the basement.
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Fast pace Stressful
Tier II Technical Support (Jelenlegi alkalmazott) - Remote - 2022, július 22.
It's hard to get any help or support from SOP. When you apply for tech support please know that you will be working 3-4 positions and will get terminated if you don't up sale or meet metrics.
Hasznos volt ez az értékelés?
Work from home
Sales Associate/Costumer Care (Jelenlegi alkalmazott) - Lubbock, TX - 2022, július 21.
I worked as a benefits verification representative. They provide a The computer I just had to buy a headset and Ethernet cable. I did not have to make calls unless needed. Training is 3 weeks paid. What I didn’t like was that they try to teach you so much within 3 weeks but there is so much to learn to be successful. I had never working a job dealing with insurance so that may have played a part as to why I couldn’t make my expected goal each week. To other it would be the easiest job ever.
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Run forest run
Customer Service Representative (Volt alkalmazott) - Texas - 2022, július 21.
Unprofessional don’t recommend no goods all bad of you want a headache work here if you want to be yelled at work here if you want an unpleasant experience work here
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Great flexibility
Customer Service Representative (Jelenlegi alkalmazott) - Texas - 2022, július 20.
Everybody works as a team and supervisors are understanding. The only bad part you don’t get a raise, only time you get a raise if you get promoted. Besides everything is good
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Management is not helpful.
Patient Service Representative (Jelenlegi alkalmazott) - Winston, GA - 2022, július 19.
Management is not helpful. You never know what you’re going to have to deal with. The pay is not worth getting screamed at on a daily basis by patients.
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Great remote employer
Customer Service Representative (Jelenlegi alkalmazott) - Remote - 2022, július 17.
Great company if you're looking for good remote job. Multiple job opportunities and multiple fields and if there is another job opportunity you are interested they will train you for it
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Fun and challenging.
CSR - Customer Service Representative (Volt alkalmazott) - Remote - 2022, július 17.
Training remotely was a bit challenging but my supervisor was awesome. Good pay and incentives. Had to leave due to personal reasons at the time but overall enjoyed my work. Missed the company ok of people due to covid.but would recommend this company to anyone. Good place.
Pro érvek
Incentives and great people
Kontra érvek
Long hours but wouldn't mind if on site.
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Fast paced , informative
Pharmacy Help Desk (Jelenlegi alkalmazott) - Remote - 2022, július 16.
Currently I am in training, my first week to be exact. It is a lot of information to take in. I am excited about actually taking real calls and a little scared. Pay attention. Seems easy enough in the most complicated way if that makes sense. You can take your half of your earned money starting the second day of training which is pretty cool. Annoying class because it’s confused people including me and a lot of things to know in a short amount of time.
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Munka/magánélet egyensúlya: 2,6/5 csillag
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