Customer experience Agent 2 (Jelenlegi alkalmazott) – Colorado Springs, CO – 2019, február 13.
Grear place to work, however, highly stressful working in the retention department. Coworkers feel like family and you get out of Comcast what you give it. Great opportunity for advancement and commission.
Customer Service Representative (Volt alkalmazott) – Saint Paul, MN – 2019, február 7.
New managers dont have any communication with sups and agents. Long hours, they expect you to be there and at times no advancement at work. They just changed their closing hours recently b/c of agent complainints. Sups don’t know what to expect, sometimes they’re also new and as agents they ask you for help and later talk to you about shrinkage. New upper management lack communication, the only good thing about working at Comcast.
Dispatcher/Customer Service (Volt alkalmazott) – Sarasota, FL – 2019, január 28.
Comcast was a great place to work with excellent benefits . Including curtsey services. excellent advancement opportunities. great enviroment. can be kind of stressful at times but all in all a fun rewarding job
Customer Service Rep (Volt alkalmazott) – Enfield, CT 06082 – 2019, január 26.
Great benefits, fun environment, flexible hours, though pay was not as high as I liked, I lived too far away to justify the commute. It was a fun place to work though, and the discounts on cable packages are unparalleled.
Customer Service Associate (Volt alkalmazott) – Centennial, CO – 2019, január 25.
I would have stay with the company had they been in my area but they unfortunately are not. They are great to work for. Only problem I had was that they do not explain things very well which is upsetting and frustrating.
Somewhat flexible however was contracted with temp agency and employment will end soon.
Customer Service Representative (Jelenlegi alkalmazott) – Pensacola, FL – 2019, január 20.
I've learned a lot from the opportunity given to be employed and am grateful yet since Comcast had a contract with Alorica this has ended several hundred agents employment. Also, there's been times I wished they were a family oriented company. Overall it pays bills and provides income needed to care for my family.
Customer Service Representative/Call Center (Jelenlegi alkalmazott) – Lynnwood, WA – 2019, január 19.
It’s a good place to work, stressful and high paced but friendly people. .............................................................….................. They tried to take away a lot of freedoms but if they chill and let us have our comforts in a call center where no one sees us it is a good place to work.
CUSTOMER SERVICE REPRESENTIVE (Volt alkalmazott) – Fort Collins, CO – 2019, január 18.
Comcast is an amazing company to work for but they have a ton of rules and you are stuck on the phone all day with the most angry people ever even though I was working for a inbound call center they were very pushy on sells
Customer Service Expert Profesional (Volt alkalmazott) – Woodridge, IL – 2019, január 10.
A typical work day was sitting on the phone taking calls. hardest part was getting customers to follow directions when fixing there service. And getting them off the phone in a timley manner. Most enjoyable part was the co workers and learning about the technology and the different products