Comcast Alkalmazotti bírálat

Mind a(z) 12 595 értékelés megmutatása
Rendezés:: Hasznosság | Értékelés | Dátum
1,0
Munka és magánélet aránya
Bérezés/juttatások
Munkahelyi biztonság/Előrelépés
Vezetőség
Munkahelyi kultúra
terrible.
Technician (Volt alkalmazott) –  Atlanta, GA2018, december 5.
There was no drive to progress or any room for advancement. Only the well experienced technicians would get minimal bonuses. It was hard to find the managers because the were also operating out of a truck on the other side of the state/out of state.
Pro érvek
N/A
Kontra érvek
no benefits, no job security, no respect, nothing via truck or equipment was provided, so it was a terrible investment. the cost of the truck alone would consume your entire paycheck.
Hasznos volt ez az értékelés?Igen 1NemJelentés
5,0
Munka és magánélet aránya
Bérezés/juttatások
Munkahelyi biztonság/Előrelépés
Vezetőség
Munkahelyi kultúra
Communications Giant
Engineer III - Critical Power Engineer (Volt alkalmazott) –  Indianapolis, IN2018, december 5.
Comcast is a communications giant that struggles every day with the problems of a diverse workforce and a high tech environment. There is a fine balance between work environment and customer expectations. Comcast has been successful at establishing a parity between the two.
Pro érvek
Free Cable TV
Kontra érvek
Customer Quality Issues
Hasznos volt ez az értékelés?IgenNem 2Jelentés
5,0
Munka és magánélet aránya
Bérezés/juttatások
Munkahelyi biztonság/Előrelépés
Vezetőség
Munkahelyi kultúra
productive and fun
Technical Support Representative (Volt alkalmazott) –  Makati City2018, december 5.
a typical night working for comcast as a technical and sales specialist is similar to telexpress a lot knowledge check specially in dealing with the client's data or modem issues and at the same to market and make a sale in regards with theservice plan of every client ,enticing every client to upgrade their service or plan and sell them a lot of add-ons and their billng issues explaining every detail increment by increment to make sure the client will understand
Pro érvek
lots of friends
Kontra érvek
graveyard shift and health issues
Hasznos volt ez az értékelés?IgenNemJelentés
2,0
Munka és magánélet aránya
Bérezés/juttatások
Munkahelyi biztonság/Előrelépés
Vezetőség
Munkahelyi kultúra
Difficult place to work
Rep 2 (Volt alkalmazott) –  Manchester, NH2018, december 4.
Clicky, supervisor did not exhibit leadership qualities and showed blatant favoritism. Co-workers were disrespectful. Environment was cold and loud. Met some very nice people, but that was not the norm. Raises are small, expectations very high, little training.
Due to confidentiality guidelines, I am unable to answer what were the most difficult or most enjoyable part of the job. Every mistake reviewed and used to create monthly report. Mistakes allowed (approx. 4 per month) measured against hundreds of reviewed accts.
Pro érvek
good benefits
Kontra érvek
demanding, unfulfilling, numbers oriented
Hasznos volt ez az értékelés?Igen 2NemJelentés
4,0
Munka és magánélet aránya
Bérezés/juttatások
Munkahelyi biztonság/Előrelépés
Vezetőség
Munkahelyi kultúra
Overall Good
Customer Care/ Inbound Sales (Jelenlegi alkalmazott) –  Nashville Tn2018, december 4.
There are many benifits working for the company. I am a bit dissappointment I inted in dome of the health benifits. Schedule options for a new employee is working nights and weekends.
Hasznos volt ez az értékelés?IgenNem 1Jelentés
3,0
Munka és magánélet aránya
Bérezés/juttatások
Munkahelyi biztonság/Előrelépés
Vezetőség
Munkahelyi kultúra
Great benefits,but they are barely worth it
Communications Technician 3 (Jelenlegi alkalmazott) –  Houston, TX2018, december 4.
The company is not a bad place to work, especially as an entry level position, but the metric system for technicians is not customer focused and therefore does not promote a high quality of service over quantity of jobs completed. This leads to higher customer frustration and less of a good overall experience. Promotions are based upon good metrics, but its simple to manipulate the scorecard when in fact, you can be doing a terrible job. This ultimately rewards poor or unethical workmanship and laziness and can keep the truly deserving employees out of the positions they ought to hold.
Hasznos volt ez az értékelés?Igen 1NemJelentés
5,0
Munka és magánélet aránya
Bérezés/juttatások
Munkahelyi biztonság/Előrelépés
Vezetőség
Munkahelyi kultúra
Great place to work
TSC (Volt alkalmazott) –  Everett, WA2018, december 4.
Comcast is a great place to work. They value their employees and promote from within. They provide a lot of on the job training and on-going professional development.
Hasznos volt ez az értékelés?IgenNem 2Jelentés
5,0
Munka és magánélet aránya
Bérezés/juttatások
Munkahelyi biztonság/Előrelépés
Vezetőség
Munkahelyi kultúra
Fun Environment, Laid Back, Ping Pong Table and Basketball Hoops, Lots Of Good Catered food Often.
Customer Service Representative/Team Lead (Volt alkalmazott) –  Minnetonka, MN2018, december 4.
A typical day at work would be relaxed unless call volumes are high. Co-Workers are very helpful and friendly. I learned after working there was how to be organized and work at a fast pace daily. The management was always pretty fair unless you were doing something against policy. The culture of the workplace was very different. You would have a range from male to female,older employees to younger, from shy to outgoing, and a lot of diversity! The hardest part of the job was learning the CSG operating system we used for customer accounts.The most enjoyable part of my job was being able to work with such amazing people everyday, I never had a job in which everyone was so friendly, outgoing, and helpful. We all worked together as a team and it made working at Comcast that much more enjoyable to be apart of.
Pro érvek
Great benefits and discounts, ALWAYS were fed by the company, Great social Environment, Always was treated fair and with respect from every employee
Kontra érvek
None
Hasznos volt ez az értékelés?IgenNem 1Jelentés
5,0
Munka és magánélet aránya
Bérezés/juttatások
Munkahelyi biztonság/Előrelépés
Vezetőség
Munkahelyi kultúra
Fun working environment
Comm Tech 3 (Jelenlegi alkalmazott) –  Stuart, FL2018, december 4.
Great work hours, great local leadership and team member. Inclusive, value employees as assert to company success. Working for Comcast gives you a sense of purpose.
Pro érvek
Great place to work but pay is low for the works you do
Kontra érvek
Can be stressful with routing
Hasznos volt ez az értékelés?IgenNem 1Jelentés
4,0
Munka és magánélet aránya
Bérezés/juttatások
Munkahelyi biztonság/Előrelépés
Vezetőség
Munkahelyi kultúra
Great place to work if the store does not close down and you're let go with a week's notice.
Sales Consultant (Volt alkalmazott) –  Mobile, AL2018, december 4.
A typical day at work consists of taking payments/ up selling customers on current products, and setting up new customers for new lines of business. I learned how to deal with push back when offering services. As far. as management goes, there was slight favoritism shown at times. The hardest part of the job was dealing with childish drama going on in the office. I would say that the most enjoyable part of the job was being able to demonstrate products and services to the customer.
Pro érvek
Competition prizes, commission, free tickets to universal, free cable.
Kontra érvek
short breaks, drama, job security.
Hasznos volt ez az értékelés?IgenNem 1Jelentés
2,0
Munka és magánélet aránya
Bérezés/juttatások
Munkahelyi biztonság/Előrelépés
Vezetőség
Munkahelyi kultúra
No Work Life Balance
Cable Technician (Jelenlegi alkalmazott) –  Orlando, FL2018, december 4.
Working over 60 hours a week every single week. 12+ hours a day. Only $9 an hour with no proper training. Bad management that just wants the job done no matter what. They don't care about their employees.
Kontra érvek
Overworked, low pay, managmement
Hasznos volt ez az értékelés?Igen 1NemJelentés
4,0
Munka és magánélet aránya
Bérezés/juttatások
Munkahelyi biztonság/Előrelépés
Vezetőség
Munkahelyi kultúra
Good place to work
Analyst III - WD Business Assurance (Jelenlegi alkalmazott) –  Centennial, CO2018, december 3.
As with all companies, certain departments are better to work for than others.
Culture can be cliquish. Management reviews can be very subjective, and for the most part depend on relationship with management instead of work performance.
Hasznos volt ez az értékelés?IgenNem 1Jelentés
5,0
Munka és magánélet aránya
Bérezés/juttatások
Munkahelyi biztonság/Előrelépés
Vezetőség
Munkahelyi kultúra
Productive and fun place to work
Finance (Volt alkalmazott) –  Massachusetts2018, december 3.
I like everything about the company. The people, the work, and the experiences are like no other. I am only setting this profile up because my job is being phased out.
Pro érvek
benefits
Hasznos volt ez az értékelés?IgenNem 1Jelentés
5,0
Munka és magánélet aránya
Bérezés/juttatások
Munkahelyi biztonság/Előrelépés
Vezetőség
Munkahelyi kultúra
NBC10 part time traffic anchor
News Anchor/Reporter (Volt alkalmazott) –  Philadelphia, PA2018, december 3.
While still achieving my bachelor’s degree, NBC10 tv station hired me for part time traffic. At just 23 years old, they counted on me to produce graphics and report credible news
Hasznos volt ez az értékelés?IgenNem 1Jelentés
4,0
Munka és magánélet aránya
Bérezés/juttatások
Munkahelyi biztonság/Előrelépés
Vezetőség
Munkahelyi kultúra
good benefits
Sales Associate (Volt alkalmazott) –  Lake City, FL2018, december 3.
Comcast has great benefits, but meeting your sales goal can be hard sometimes when they are pushing online ordering, that takes away from in office sales.
Pro érvek
Great benefits
Kontra érvek
angry customers who have been told wrong info on the phone
Hasznos volt ez az értékelés?Igen 1Nem 1Jelentés
4,0
Munka és magánélet aránya
Bérezés/juttatások
Munkahelyi biztonság/Előrelépés
Vezetőség
Munkahelyi kultúra
Comcast/Xfinity
Sales and Service Specialist (Volt alkalmazott) –  Salem,OR-Lebanon, OR2018, december 3.
Great place to work with many changes on a weekly basis for the purpose to make services and convenience to customers.

A typical day at Comcast was listing to customer needs to place them into a correct service meeting their financial needs for Cable, internet, phone or Home security needs

I have learned to help and understand the diversity among people and their needs. I have leaned how Comcast billing can be complicated to understand so it was important to help.

Management changed often.

Hardest part of my job was working with disgruntle customers due to the changes made by Comcast ( price increase or billing changes)

Enjoyable part of my job was becoming a personal hero for customers who expressed gratitude for saving them time and money so they could afford to stay with Comcast.

I also enjoyed getting 10's across the board on customer survey's daily.
Hasznos volt ez az értékelés?IgenNemJelentés
1,0
Munka és magánélet aránya
Bérezés/juttatások
Munkahelyi biztonság/Előrelépés
Vezetőség
Munkahelyi kultúra
Potential for greatness
Sr. Project Manager (Volt alkalmazott) –  Philadelphia, PA2018, december 3.
You will work long hours. You will be appreciated. You will receive training. Management is supportive. The best part of the job is the people and the ability to create long lasting contacts.
Pro érvek
Workplace culture
Kontra érvek
systems move slow
Hasznos volt ez az értékelés?IgenNem 1Jelentés
5,0
Munka és magánélet aránya
Bérezés/juttatások
Munkahelyi biztonság/Előrelépés
Vezetőség
Munkahelyi kultúra
Great
Dispatcher/Router (Volt alkalmazott) –  Houston, TX2018, december 2.
I enjoyed my time at Comcast. There was a lot of growth that I was able to take advantage of. I would probably been there longer if the lay offs would not have taken place.
Hasznos volt ez az értékelés?IgenNem 1Jelentés
2,0
Munka és magánélet aránya
Bérezés/juttatások
Munkahelyi biztonság/Előrelépés
Vezetőség
Munkahelyi kultúra
Would not recommend
Commtech 3 (Jelenlegi alkalmazott) –  Tucker, GA2018, december 2.
With the current culture at my office the moral has been going down hill. Management seems more interested in pinching pennies than addressing the problems and concerns of techs
Hasznos volt ez az értékelés?Igen 1NemJelentés
1,0
Munka és magánélet aránya
Bérezés/juttatások
Munkahelyi biztonság/Előrelépés
Vezetőség
Munkahelyi kultúra
bad place to work
Head End Technician and Team Leader (Volt alkalmazott) –  Nashville, TN2018, december 1.
A place that management discriminate regular employees. Headend Sr director with no knowledge is making money from comcast, using contractor. He is defamation former employees. Until company start respect employees and stop the abuses comcast is not going to be a good company.
Hasznos volt ez az értékelés?Igen 2NemJelentés
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