I was a team lead with the company, and I can honestly say nepotism ruined the experience. Our director was the granddaughter of our operator, and she had the power to make or break your time there. Her favorites were put first with hours and recognition, while others had to fight just for shifts. This is a wonderful company with a wonderful message and mission, but there needs to be more accountability within stores to regulate abuse of power and position by directors.
It is a great starter job as a high school and college students. It is a very fast-paced environment especially during those rush hours it'll always keep you on your feet. There always something you can do on the job whether that's helping fellow coworkers with stocking their area. When working there I obtained how to work a register and engage with customers. The hardest part of the job in front of the house is probably standing on your feet for a very long time especially if you're not used to that.