As much as I love working for Chick-fil-A, one of the major downfalls is the fact that their excellent standards can cause upper management to place unfair and unrealistic expectations on their workers. Not only that, but managers rarely if ever communicate their specific needs and changes made to the day with other managers, causing a general sense of confusion and frustration with other workers.
Healthcare is not guaranteed since each store is privately owned by a franchisee, so it is their decision whether or not to provide healthcare for their workers. Also, compensation is not regulated throughout the company, so the franchise I currently work for is known for creating the most business while keeping costs low (i.e. paying way less than other franchises in the area).
Free food, positive work environment, advancement opportunities, closed on Sundays
Short breaks, healthcare, miscommunication among upper management staff, high turnover, required work hours