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Értékelések kategória szerint

3,1Munka és magánélet egyensúlya
2,8Bér és juttatások
2,4Stabilitás és fejlődés
2,8Vezetőség
3,0Céges kultúra

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The real BroadPath

Kiemelt Indeed-értékelés

Az Indeed által kiválasztott leghasznosabb értékelés
A typical day consist of scheduling assessments. The management is great. The hardest part of the job is the fact that you sometimes sit 15 to 20 minutes between calls and they do not have earlier shifts. They do not pay for holidays they give you the holiday off mandatory but then in order to get your 40 hours you have to work that Saturday for the holiday that they gave you off. The pay is not enough for the job that is did. The most enjoyable part of the job are the coworkers and supervisors because they work with you as a team and show praise for the work that you do. I have learned how to schedule appointments and to be more patient.

Pro érvek

Sundays off

Kontra érvek

Cannot get insurance until you have been at the job a year and you’re not guaranteed your position, because it is contract.
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Amazing company to work for

I love broadpath I have been offered multiple contracts and the one that I am on right now involves no phones!! Management is awesome and the job culture is very friendly and they have fun company parties virtually to keep up morale and connect with others

Pro érvek

work from home great pay

Kontra érvek

none
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Easy job

I was an employee from Nov 2019 to Oct of this year. The job itself was very easy, training was simple they teach you the basics but you are given the tools needed to handle numerous types of calls. The only thing I really disliked was being on camera ALL DAY EVERY DAY and the fact that they didn’t push a little harder for their more seasoned reps to remain on a project. If give the opportunity to regain employment I definitely would take it.
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Long draining

To much information can b very tiring horrible management and change of hours very frequently it’s super long and stressful on a day to day basis definitely would not recommend
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Training

Run or catch on alot to learn and pay rate not were it should be even during training only time would tell. 2 phases of training never seen a job that put you on camera all day and throw you to the wolves
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Workplace as far as coworkers is very good, otherwise not

What is the best part of working at the company?The co workers are easy to get along withWhat is the most stressful part about working at the company?No raises, expected to do Mandatory overtime, very strict attendance policy, easy to terminateWhat is the work environment and culture like at the company?It’s not much culture. Not allowed to speak freely or joke much.What is a typical day like for you at the company?Callers are rude, very pushy and demanding
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Remote Job

Things change a lot, supervisors and leadership change constantly, and employees leave often. We’re quite short staffed and will work a shift alone. There’s support from time to time.
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great workplace

Broadpath is an awesome place to work for. I have been there for almost four years and i tell everyone who needs a job to apply. Its easy to get hired
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Hivatalos válasz innen: BroadPath

2023, november 14.
We're glad to read you are enjoying working here! Here's to many more awesome years at BroadPath!

Fun Place TOWoek

Fun place to work. Management easy to talk to. The training is way too long and it takes a while to catch on to the job even though you have to take calls and you’re not really prepared
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only accept a position if you’re desperate

there’s a lot of cons about working here: constantly being on camera, leadership taking favorites, having to train yourself when they throw you on callspros: wfh/ weekly pay
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Requires Camera on you at all times

Felt strange to be on camera the whole work day, but continuous access to team leaders for help. Made $14/hr 5 years ago. Paid for insurance license with paid training and possible sales incentives.
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Hivatalos válasz innen: BroadPath

2023, november 2.
Hey there! Glad you at a positive experience with us a few years back. We had raised the rate of pay for our licensed Telesales projects if you are ever looking to make a return to BroadPath!

low level expectations as well as pay

without dummy training software the training did not prepare you to take calls it was being thrown to wolves super short training to learn something pretty complicated and no

Pro érvek

wfh

Kontra érvek

pretty much everything else, they are nice but really not the best place to attempt a new line of business
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A company you can definnitley learn and grown in for starters and experinece candidates

What is the best part of working at the company?The Weekly Pay and the monday through friday schedule What is the most stressful part about working at the company?Having to be on camera in training and production What is the work environment and culture like at the company?Remote ( work from home) is great What is a typical day like for you at the company?High call volume some days not all
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Hivatalos válasz innen: BroadPath

2023, november 2.
I'm happy to read you enjoyed your time here! Thank you for sharing that this was a place your learned and grew from. If you have specific people you wish to celebrate, reach out to me at ConnectionDepartment@broad-path.comAlways,Shamus

Stressful stressful and stressful!

What is the best part of working at the company?Meeting nice people who you might grow a friendship with. What is the most stressful part about working at the company?Everything about the company. The turnover rate is extremely high and the stress level is ridiculous! What is the work environment and culture like at the company?Work from home but it’s still stressful and management is none caring. What is a typical day like for you at the company?Stressful and pay rate sucks!
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Nice

This place is okay. I worked as a temp but they never told us when we were going to get let go. I feel like that was very unprofessional. They just told us to work hard
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20% worth it!

Job is fairly simple, except you work with a lot of people who either don't know what they are doing or don't care to do the job correctly. You have several repeat callers, from misinformation given. Management is helpful at times, but changes often. I can honestly say in 4 years I had at least 10 different team leads. The SME's never want to assist in supervisor calls and will ignore you if they do not know the answer to your question, and it often times results in long hold times or callers disconnecting and having to call back. There is not such thing as PTO. You have to work 1000 hours to earn a measly 40 hrs of "paid time", which will only be paid out in a single check. When I was finally given my time I was advised to take the entire week off, so you don't feel cheated out of your "PTO".Your fellow teammates will be the most enjoyable part of the job if you are a social person, as they communicate via chat throughout the day. I personally was not a fan, but others enjoy that.The work from home aspect is always a plus, but there is literally little to no room for advancement. No pay raises. Shifts are given at random, no matter what you advise your availability is, and will only be switched if someone with an earlier shift is willing to trade. There are no shift bids, so often times newer employees will come in and get a better shift, rather than allowing employees with seniority to get those times and allot later shifts to new employees.Weekly pay is a plus, and even with getting paid the maximum pay rate, I feel the pay could have been better. Benefits are offered - 

Pro érvek

weekly pay, work from home, friendly staff

Kontra érvek

no room for advancement, no PTO/sick days, frequent changes in management, benefits are subpar and not worth the money, no raises, no shift bids, job security not promised
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Hivatalos válasz innen: BroadPath

2023, október 9.
Hey there! We appreciate that you took the time to share your feedback, even if you didn't have the best time here. If you want to deliver anything more specific, I promise I will make sure the right people hear about what you have to say.E-mail me at ConnectionDepartment@broad-path.com - Always, Shamus

The best job i have had with the support u need to keep this job and grow.

What is the best part of working at the company?the support from supervisors and the time i was giving to learn the order of how things go..very patient.What is the most stressful part about working at the company?nothing stressful for me with this jobWhat is the work environment and culture like at the company?all walks of life and the company makes u feel loved and welcomed at all times.What is a typical day like for you at the company?logging in to things and at your desk taking calls and solving problems.
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Hivatalos válasz innen: BroadPath

2023, október 9.
I love hearing that you had such a wonderful time here! If you want me to deliver any internal kudos, shoot me an e-mail at ConnectionDepartment@broad-path.com.Always,Shamus

Weekly pay

Weekly pay good supervisor Needs more training for new hires. My time at Broadpath has been great I enjoy the employees I wish we had more support to assist wit workload it can be overwhelming.
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Loved the job, not the company

Not disability friendly , management needs help, communication between upper and lower management lacking sorely. I did love the work and most of the people I trained with, training is extensive and very thorough. Trainers were amazing, patient and kind. I learned a ton of useful information about the job and rules and regulations. Just didn't fit me personally as I have many medical issues that hindered my ability to do the job
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Enjoyed my time with them

Overall I really enjoyed my time with Broadpath.. I had some awesome supervisors/ managers and I really loved helping people fix issues. The job was pretty chill until ramp up season then it starts get really busy.
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Wish I was rewarded on my accomplishments and can receive a raise.

What is the best part of working at the company?Able to work from home and assist clients with correct information. We did have weekends off until they made us move to another project. What is the most stressful part about working at the company?No set direction of what you are required to do. What is the work environment and culture like at the company?Great nice team that are awesome team players.What is a typical day like for you at the company?Stressful, back to back calls,
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Értékelések kategória szerint

Munka/magánélet egyensúlya: 3,1/5 csillag
Bérezés/juttatások: 2,8/5 csillag
Munkahelyi biztonság/Előrelépés: 2,4/5 csillag
Vezetőség: 2,8/5 csillag
Céges kultúra: 3,0/5 csillag

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