Challenging and stressful
UK Customer Care Specialist (Volt alkalmazott) – Budapest – 2017, március 12.
Hundreds of calls every day from frustrated customers, seeking their issues to be sorted out. As during a busy day the wait on hold could have taken 5-10 minutes, by the time we answered their call they were quite angry. As such I have learned how to work efficiently under pressure, how communicate with customers constructively and to solve their issues as soon as possible.
Free monthly pass, food stamps
due to the rush, incredible amount of stress