Maintained records, prepared forms, verified information and resolved routine problems. Compiled reports on a daily basis for various segments of our component; for example accounts payable, accounts receivable, and a weekly operating report. Reviewed and ensured that front line supervisors turned in accurate reports. Developed various tools and procedures to ensure excellent customer service provided to the client. Worked to maintain all human resources for my component and took part in interviewing and in hiring personnel. Developed training, administered training and kept training records up to date. Also worked to assure that policy and procedure was followed by staff.
In addition, as acting Lead Supervisor, administer daily audits to ensure excellent customer service provided to the client as well as Aramark standards are met. Schedule and mange a staff of 3 front line supervisors and 20 inmate workers. Review logs, coach and train staff as needed to ensure policy, procedure, and standards are met. Work to reduce and eliminate waste in an effort to improve components food cost.
The development that I received while working at ISP will stay with me through my working life
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