As an IT supervisor at Quicken Loans Arena and Cleveland Browns Stadium has been fun, exciting and a good learning experience.
A typical day (event day) involves many last minute preparations, deployments, reprogramming and other situational occurrences.
All of which are manageable with constant contact with co-workers via mobile, 2way radio, etc.
Flexibility, creativity and patience are just a few attributes gained will working here.
The workplace culture seems to be entertainment driven, with customer satisfaction as key.
Hardest part of job could be unfavorable outcome of home team, patrons reactions, and instances of heightened dissatisfaction.
The most enjoyable part would be customer dissatisfaction with outcomes of events, which may cause a "domino" effect on others aspects of event.