7:00 am to 3:00 pm
logged in to site, booked reservations for guest, air, hotel and car rentals.
Called airlines for customers having issues booking online or having issues with their flights or hotel accommodations. Directed customers how to book hotel reservations and airline tickets online. Booked Air, Hotel, all over the world. Trained in new employees by having them watch me during my shift.
My quarterly customer service review was excellent and the company used one of my interactions with a customer that was taped on the phone as a excellent customer service technique and used this technique as an example in training new agents.
Free delivered lunches when agents met goals for the day.
Sit all day at your station.